AVAILABLE POSITIONS
TITLE SOAR Benefit Specialist
REPORTS TO Program Manager
INTRODUCTION
Heartland Hope Mission (HHM) is a faith-based non-profit corporation that exists to be more than a pantry by providing clients with resources to be food secure and self-sufficient in a hope-filled environment. Our goal is to End Hunger, Prevent Homelessness, and Build Futures and want everyone who walks through our doors to know we love them, and God loves them.
POSITION OVERVIEW
The SOAR (SSI/SSDI Outreach, Access, and Recovery) Case Worker assists individuals who are homeless or at risk of homelessness, and who have serious mental illness, medical impairments, and/or co-occurring substance use disorders, in applying for Social Security Disability benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The position of SOAR Benefit Specialist includes, but is not limited to, the following duties and responsibilities:
– Collaborate with referral sources and community partners to identify eligible applicants through team meetings, outreach, and referrals
– Conduct interviews with applicants to gather information for SSI/SSDI applications
– Collect medical records and other necessary documentation for SSI/SSDI applications
– Write SOAR Medical Summary Reports for each applicant
– Accompany clients to Social Security Administration appointments
– Coordinate medical and psychiatric appointments to gather evidence for applications
– Work with partners to coordinate case management services and provide support as needed
– Assist the team with administrative tasks as required
– Travel within the state of Nebraska to meet with applicants
QUALIFICATIONS, KNOWLEDGE, AND SKILLS
– Strong interpersonal and communication skills
– Ability to prioritize tasks and meet deadlines
– Excellent organizational skills and attention to detail
– Proficient with Microsoft Office (Word and Excel)
– Strong writing skills, with the ability to analyze data and create clear, concise reports
– Ability to maintain professional boundaries while working with a challenging population
PREFERRED QUALIFICATIONS
– Bachelor’s degree in a related field or Peer Specialist certification
– Ongoing training in mental illness, substance abuse, or homelessness
– Lived experiece of homelessness or mental illness
– Familiarity with Social Security Administration’s Listings of Impairments
– Basic knowledge of medical and psychiatric terminology, with the ability to write in these terms
– Experience in outreach and engagement with diverse populations in non-traditional and unstructured environments
– Experience with providing outreach and successful engagement to a diverse population, includes working with clients, developing trust, and conducting interviews in non-traditional settings and unstructured environments
TITLE Warehouse Associate
REPORTS TO Pantry Manager
INTRODUCTION
Heartland Hope Mission is a faith-based nonprofit corporation that exists to be more than a pantry by providing clients with resources to be food secure and self-sufficient in a hope-filled environment.
POSITION OVERVIEW
The Warehouse Associate helps with food pick-ups and deliveries, inventory management, and maintenance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The position of Warehouse Associate includes, but is not limited to, the following duties and responsibilities:
– Drive company vehicles to pick-up product orders and donations
– Weigh incoming donations
– Assist with inventory management
– Ensure shelves are stocked and clean in clothing & food area
– Maintain pantry and food storage areas in clean and organized conditions
– Ensure facilities are clean and assist with general maintenance
– Ensure compliance with all food safety guidelines, food handling guidelines and best practices
– Keep food rotated so the 1st in is 1st out or first to expire is first out
– Ensure food is properly received, stored and distributed to eliminate food loss
– Follow closing procedures
– Ensure safety guidelines are followed
– Other duties as assigned
QUALIFICATIONS, KNOWLEDGE, AND SKILLS
– High school diploma or GED.
– DOT certification (or ability to obtain one)
– Must be able to lift 50lbs
– Good driving record
– Good organizational skills
– Strong interpersonal and communication skills
– Basic computer skills
SALARY
– Commensurate with experience and skills
REPALCE WORDING AS NEEDED
Title: Bi-lingual Client Service Specialist I
Full-time & Part-Time
Reports To: Program Manager
Essential duties and responsibilities (Includes but is not limited to):
· Greet clients with a smile and let them know that we care about their well being
· Complete intake and screening to determine needs of clients
· Provide referrals and SNAP (food stamps) application assistance
· Maintain databases and client information in an orderly and confidential manner
· Maintain data accuracy and track services provided
· Maintain databases and client information in an orderly and confidential manner
· Update resource sheets
· Follow up with clients
· Oversee volunteers
· Assist with HHM programs
· Schedule appointments and manage calendars
· General office tasks
Qualifications, Knowledge and Skills
· Associates Degree in Human Services or related field or equivalent experience
· Proficient with PC and comfortable with online databases
· Bi-lingual (English/ Spanish) and must be able to read and write in both languages
· Typing speed of 35 wpm
· Proficient with 10 keystrokes preferred
· Proficient with Microsoft Office (Word and Excel)
· Demonstrates excellence in organizational and communication skills
· Conversational Spanish (preferred)
· Strong interpersonal skills
Title: Maintenance
Full-Time
Reports to: Building Coordinator
Position Overview:
The General Maintenance personnel is responsible for all building, vehicle, and equipment maintenance.
The Maintenance position includes, but is not limited to, the following duties and responsibilities:
• Inspects and identifies equipment or machines in need of repair
• Troubleshoots issues to determine necessary repairs.
• Plans repair work using buildings blueprints or equipment manual as needed.
• Maintains vehicles and schedules maintenance.
• Maintains a list of all systems (HVAC/ water heater etc..) and vehicles with a schedule of what needs done annually (change filters etc.) and schedule maintenance etc.
• Performs general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, and repairing doors and other building fixtures.
• Performs routine maintenance on building systems HVAC etc.
• Cleans and assists with upkeep of the facilities and grounds.
• Orders supplies and materials needed for repairs and maintenance.
• Drive cube trucks and assist with food pickups and deliveries as needed
• Performs other duties as assigned.
Qualifications, Knowledge and Skills
• High school diploma or GED.
• DOT certification (or ability to obtain one)
• Must be able to lift 50lbs
• Good driving record
• Good organizational skills
• Strong interpersonal and communication skills
• Basic computer skills
Salary
• Commensurate with experience and skills
