AVAILABLE POSITIONS
TITLE Warehouse Associate
REPORTS TO Pantry Manager
INTRODUCTION
Heartland Hope Mission is a faith-based nonprofit corporation that exists to be more than a pantry by providing clients with resources to be food secure and self-sufficient in a hope-filled environment.
POSITION OVERVIEW
The Warehouse Associate helps with food pick-ups and deliveries, inventory management, and maintenance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The position of Warehouse Associate includes, but is not limited to, the following duties and responsibilities:
– Drive company vehicles to pick-up product orders and donations
– Weigh incoming donations
– Assist with inventory management
– Ensure shelves are stocked and clean in clothing & food area
– Maintain pantry and food storage areas in clean and organized conditions
– Ensure facilities are clean and assist with general maintenance
– Ensure compliance with all food safety guidelines, food handling guidelines and best practices
– Keep food rotated so the 1st in is 1st out or first to expire is first out
– Ensure food is properly received, stored and distributed to eliminate food loss
– Follow closing procedures
– Ensure safety guidelines are followed
– Other duties as assigned
QUALIFICATIONS, KNOWLEDGE, AND SKILLS
– High school diploma or GED.
– DOT certification (or ability to obtain one)
– Must be able to lift 50lbs
– Good driving record
– Good organizational skills
– Strong interpersonal and communication skills
– Basic computer skills
SALARY
– Commensurate with experience and skills
Reports To: Client Service Lead
Introduction: Heartland Hope Mission (HHM) is a faith-based non-profit corporation that provides food and clothing and promotes self-sufficiency for needy people. We want everyone who walks through our doors to know we love them, and God loves them.
Position Overview: Assist clients at Heartland Hope Mission with the intake process, review and process applications; provide navigational services and provide follow-up in a positive and caring manner.
Essential Duties and Responsibilities:
The position of Client Service Specialist includes, but is not limited to, the following duties and responsibilities:
- Greet clients with a smile and let them know we care about their well being
- Complete intake and screening to determine the needs of clients
- Provide referrals and different resources based on each client’s individual need
- Maintain databases and client information in an orderly and confidential manner
- Maintain data accuracy and track services provided
- Follow up with clients
- Oversee volunteers
- Assist with HHM programs
- Schedule appointments and manage calendars
- General office tasks
Qualifications, Knowledge, and Skills:
- Associates Degree in Human Services or related field or equivalent experience
- Proficient with PC and comfortable with online databases
- Bi-lingual (English/ Spanish) and must be able to read and write in both languages
- Typing speed of at least 25 wpm (higher preferred)
- Proficient with 10 keystrokes preferred
- Proficient with Microsoft Office (Word and Excel)
- Demonstrates excellence in organizational and communication skills
- Conversational Spanish (preferred)
- Strong interpersonal skills
REPALCE WORDING AS NEEDED
Title: Bi-lingual Client Service Specialist I
Full-time & Part-Time
Reports To: Program Manager
Essential duties and responsibilities (Includes but is not limited to):
· Greet clients with a smile and let them know that we care about their well being
· Complete intake and screening to determine needs of clients
· Provide referrals and SNAP (food stamps) application assistance
· Maintain databases and client information in an orderly and confidential manner
· Maintain data accuracy and track services provided
· Maintain databases and client information in an orderly and confidential manner
· Update resource sheets
· Follow up with clients
· Oversee volunteers
· Assist with HHM programs
· Schedule appointments and manage calendars
· General office tasks
Qualifications, Knowledge and Skills
· Associates Degree in Human Services or related field or equivalent experience
· Proficient with PC and comfortable with online databases
· Bi-lingual (English/ Spanish) and must be able to read and write in both languages
· Typing speed of 35 wpm
· Proficient with 10 keystrokes preferred
· Proficient with Microsoft Office (Word and Excel)
· Demonstrates excellence in organizational and communication skills
· Conversational Spanish (preferred)
· Strong interpersonal skills
Title: Maintenance
Full-Time
Reports to: Building Coordinator
Position Overview:
The General Maintenance personnel is responsible for all building, vehicle, and equipment maintenance.
The Maintenance position includes, but is not limited to, the following duties and responsibilities:
• Inspects and identifies equipment or machines in need of repair
• Troubleshoots issues to determine necessary repairs.
• Plans repair work using buildings blueprints or equipment manual as needed.
• Maintains vehicles and schedules maintenance.
• Maintains a list of all systems (HVAC/ water heater etc..) and vehicles with a schedule of what needs done annually (change filters etc.) and schedule maintenance etc.
• Performs general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, and repairing doors and other building fixtures.
• Performs routine maintenance on building systems HVAC etc.
• Cleans and assists with upkeep of the facilities and grounds.
• Orders supplies and materials needed for repairs and maintenance.
• Drive cube trucks and assist with food pickups and deliveries as needed
• Performs other duties as assigned.
Qualifications, Knowledge and Skills
• High school diploma or GED.
• DOT certification (or ability to obtain one)
• Must be able to lift 50lbs
• Good driving record
• Good organizational skills
• Strong interpersonal and communication skills
• Basic computer skills
Salary
• Commensurate with experience and skills
